Shipping policy

Shipping Policy 

1. Delivery Coverage

We deliver across Pakistan through trusted courier partners. Delivery to remote areas may take additional time depending on courier availability.

2. Order Processing

  • Orders are processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.

3. Delivery Time

Estimated delivery times:

  • Major cities: 2–5 business days
  • Other cities and towns: 4–7 business days
  • Remote areas: 7–10 business days

Delivery times are estimates and may be affected by weather conditions, public holidays, or courier delays.

4. Shipping Charges

  • Shipping charges are calculated at checkout based on location and package weight.
  • Free shipping may be offered on qualifying orders or promotional campaigns.
  • Any applicable shipping fee will be displayed before order confirmation.

5. Cash on Delivery (COD)

  • Cash on Delivery is available in most areas of Pakistan.
  • Customers must ensure someone is available at the delivery address to receive and pay for the order.

6. Order Tracking

  • A tracking number will be provided via SMS, WhatsApp, or email once the order is dispatched.
  • Customers can track their shipment through the courier's tracking system.

7. Failed Deliveries

If delivery cannot be completed due to:

  • Incorrect address details,
  • Customer unavailability, or
  • Refusal to accept the parcel,

the order may be returned to us and additional shipping charges may apply for re-dispatch.

8. Damaged or Missing Items

If you receive a damaged, defective, or incorrect item, please contact us within 24–48 hours of delivery with photos and order details for assistance.

9. Delays Beyond Our Control

We are not responsible for delays caused by:

  • Courier service disruptions,
  • Extreme weather conditions,
  • Government restrictions,
  • Public holidays, or
  • Other unforeseen circumstances.

10. Contact Information

For shipping-related inquiries, contact:

  • Email: [Buyall.store23@gmail.com]